The Importance of Supervisory Skills Training

Michael Gallagher, .

lightbulbIs it money that makes people stay at their jobs? Is it money that makes them leave? Surprisingly, no. Most often, people leave because they feel they are not valued or challenged. They are not getting the proper training; they feel they are not developing as a professional. Many companies are hesitant to offer extensive training because they fear it will prompt employees to look elsewhere for higher paying positions. In reality, training is one of the best ways to increase retention. It is also one of the best ways to implement change.

According to the Conference Board of Canada, Canadian businesses spend 17 percent less on training than global counterparts, including the US, did ten years ago. There is often great reluctance to pursue training, but the return on investment can be enormous. In a collection of 10 Irish studies, for instance, the average ROI on supervisory training was 32 percent.

We have a list of subject modules that we can develop specifically for clients. This is typically how we address training for them, and they can choose which modules they want to focus on. Here is a look at what we offer:

  • Goal setting
  • Planning
  • Time management
  • Communication skills
  • Performance appraisal and evaluation
  • Delegation
  • Understanding motivation
  • Cost management
  • Conflict management and resolution

Depending on the needs of the company, as well as the direction in which they want to take the business, we can tailor these modules and create targeted, effective training that will offer not only results, but measurable ROI.

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Michael Gallagher

Mike Gallagher, President of Michael Gallagher Advisory, has spent the past 20 years helping small business owners and managers develop and implement strategic business plans, achieve sustainable, targeted growth and solve the problems that keep them up at night.